Legal notice and privacy policy

Legal information

In compliance with Law 34/2002 of 11 July relating to Information Society Services and Electronic Commerce, we hereby give notice that the internet domain olarain.com and colegiomayorolarain.com are the property of Colegio Mayor Olarain, S.L. (B20581138), with registered offices at Paseo de Ondarreta 24, 20018 San Sebastián (Gipuzkoa), telephone (+34) 943003300, email idurrealtuna@olarain.com, and which is entered in the Register of Commerce for the Province of Gipuzkoa, Volume 1629, Sheet 140, Page 12505.

1. General Conditions

www.olaraintravelemotions.com (hereinafter referred to as “the website”) is a website owned by Colegio Mayor Olarain, S.L. (hereinafter referred to as “Olarain”). The user accesses this website voluntarily. Access to this website is free of charge. By accessing and using this website, the user agrees to be bound by the legal notices, conditions, terms of use and privacy policy contained within. If the user does not agree with these conditions of use and does not give their consent, they will not be able to use this website.

Access to this website, as well as the possible use of the information which is contained within, is the sole responsibility of the user. The user agrees to use this website for the purposes for which it is intended. The user shall not use the information contained on this website for unlawful purposes, nor will they execute any action which may cause harm to, or alter, the system software of this website. Users shall not input or provide information which is false or imprecise and which induces, or may induce, error on the part of Olarain or on the part of other users or third parties. The user will be solely responsible for any harm which is caused through providing such information.

The use of the personal data of third parties without their consent, as well as the use of their data with the intention of illegally assuming their identity, is illegal.

Olarain does its utmost to avoid errors in the content which is published on the website, and reserves the right to modify content at any time. Olarain accepts no responsibility for errors in, or the omission of, content on this website nor for any harm which may be caused by the lack of veracity, accuracy or relevance of said content.

The website may offer links to other websites or facilitate access to such websites via a search engine located on the website. Olarain does not accept any responsibility in relation to these linked sites, since it does not exercise any control whatsoever over them, their content, the products and services which they offer, etc. The purpose of these services is to inform the user of other information sources, which they can then access under their own responsibility and under the terms of use which are established by these websites.

Olarain will not take responsibility for any consequence, damage or harm which may result from the use of this website or its content, including damages to computer systems and the generation of viruses or any kind of malware. Olarain does not guarantee the absence of viruses nor other elements on the website, introduced by external third parties, which may cause alterations to the users' physical or logical systems, but it uses all the means at its disposal to ensure that this does not happen.

Olarain reserves the right to modify or delete, at any time, without giving prior notice or any explanation, the design, configuration and information contained in this website, at its own discretion. Olarain shall not be held responsible for any damage that these modifications may cause. However, it will use the means at its disposal to inform users of said modifications.

2. Intellectual and Industrial Property

The property rights of this website, the rights to its pages, layout, the information contained within, its appearance and design, photographs and images, its products and services, brands, logos, slogans, etc, are owned by Olarain unless otherwise stated.

Under no circumstances does accessing or browsing the website imply that Olarain has partially or fully waived, transferred or licensed its intellectual and industrial property rights for the personal use of the user. Unauthorized reproduction, distribution, commercialization or transformation of these sites constitutes a violation of the intellectual property rights of  Olarain.

The user agrees not to engage in any activity which harms the ownership of this website. The unauthorised use of the information contained on this website, as well as any infringement on the intellectual and industrial property rights of its owners, may result in civil and criminal legal proceedings and the liabilities derived from these proceedings will be incurred by the guilty party.

3. Modifications

These conditions may be subject to modifications at the discretion of Olarain, with the aim of adapting to changes in legislation, or in order to effect other types of improvements. These modifications will be valid from the moment of their publication on this website. Olarain shall use the means it has available to make website users aware of the changes that have been made.

4. Privacy Policy – Protection of personal data

4.1. Introduction

In compliance with Organic Law 15/1999 of 13 December on the Protection of Personal Data (hereinafter referred to as "LOPD") and its implementing regulations, users are informed that the personal data they provide via email, sent through web forms, private areas or any other means located on this website, will be incorporated into files belonging to Olarain (Data Controller). The purpose of this is to enable us to respond to enquiries and requests received, contact you and manage any requested services, trade relations and legitimate duties which are inherent to the activity of the company, as well as to send bulletins and newsletters which you may have subscribed to, and to send commercial information that may be of interest to you in the future.

The treatment of personal data will be done confidentially. Olarain is committed to privacy and to the protection of the personal data of users and it uses all means at its disposal to guarantee the security and privacy of the parties in question. Olarain complies with existing legislation governing the Protection of Personal Data and is registered on the Registro General de la Agencia de Protección de Datos (this translates into English as the General Registry of the Data Protection Agency).

As part of its range of services, Olarain provides its customers with a series of optional services which vary according to each destination in order to ensure that customers have as pleasant a trip as possible. In order to supply these services, the company makes use of its own staff and external partners. The customer who contracts the services gives their express consent for Olarain to pass their information (identification details, contact information and data related to accommodation, journeys and contracted services) onto the companies and individuals that work in partnership with Olarain. Access to that information shall be granted only to those employees and partners of Olarain that require those details in order to effectively provide you with each service that you have requested.

4.2. Rights of the interested parties

You may exercise your access, rectification, cancellation and objection rights by contacting Olarain at Paseo de Ondarreta, 24, 20018 Donostia-San Sebastián (Gipuzkoa), by telephoning (+34) 943003300, or via the email address olarain@olarain.com. The request must be accompanied by a copy of a document which provides proof of the applicant's identity (national identity card/passport or similar). In the event of making a request when acting as legal representative, you must attach a document which certifies your role as legal representative as well as a photocopy of the document which proves the identity of the applicant.

4.3. Security measures

Olarain will process the personal data contained in its files adopting the technical and organisational measures necessary to ensure the security of that data and prevent unauthorised alteration, loss, processing or access, taking into account the state of technology, the nature of the data stored and the risks to which it is exposed, whether these arise from human actions or from physical or natural factors, in accordance with applicable legislation concerning security measures for files containing personal data, particularly the LOPD and its implementing regulations. However, users are informed that the security measures that are in place for its databases are not infallible and are not safeguarded from possible illegal and undue intromissions, which would not be the responsibility of Olarain.

4.4. Cookies

Olarain's website does not use cookies.

4.5. Traffic Data

With the sole aim of improving and facilitating the use of the service, the IP addresses of users may be recorded, thereby enabling data to be processed at a later stage in order to analyse information such as the number of pages visited and the number of visits, as well as the activity of users/visitors to the website and the frequency of use.

The User gives their prior and informed consent to their IP address being recorded when they connect to and browse and the website, without it being necessary to request permission each time the website is accessed.

4.6. Validity

Olarain reserves the right to modify its privacy policy in accordance with its criteria, changes in legislation or jurisprudence. Should Olarain introduce any modifications, the new text will be published on this very website, where the user may be aware of the same. In any case, relations with the user will be carried out based on the described standards at the time the website is accessed. For this reason, Olarain recommends that users visit this privacy policy each time they connect to the website.

5. Jurisdiction

The relationships established between Olarain and the user will adhere to existing regulations with regards the applicable legislation and the competent jurisdiction. However, for cases in which the regulations foresee the possibility that the parties go to court, Olarain and the user, expressly waiving any other type of right which may correspond to them, come before the Juzgados y Tribunales de Donostia - San Sebastián (this translates into English as Courts and Tribunals of San Sebastián-Donostia).

In the event of any breach of the above conditions or any misuse of the content of its website, Olarain shall pursue the matter by means of any civil and penal actions that may apply under governing law.